FLOTIKA support

Help for agents using FLOTIKA float management

FLOTIKA is float management for Tanzanian mobile money agents, operated by Pedima. Use this page when you need help with the app, your agent login, or float related questions.

Email

• Support: support@flotika.co.tz
• General: contact@flotika.co.tz

Include your registered phone number (example +2557XXXXXXXX) and a short description of the issue so we can help faster.

What we can help with

• Signing in with phone and PIN
• Seeing float balance and status in the app
• App language (English and Kiswahili)
• Account access and security questions
• Account deletion requests (see also Delete account)

Send a message

Prefer a form? Send a message below. We reply by email.

Related links

• Privacy: https://flotika.co.tz/privacy
• Delete account: https://flotika.co.tz/delete-account
• Terms: https://flotika.co.tz/terms
• Website: https://flotika.co.tz